I need urgent help

Need help urgently?

  • If you are in immediate danger DIAL 999You can also send a text to 999.  Do this from a safe place if possible.  Contacting the police in an emergency does not mean that you have to be involved in a prosecution at a later stage but it does mean that you will get help quickly and, if you need it, the police can take you to a place of safety
  • If you need to leave or find refuge, call our advice line on 01302 326411 (Open Monday – Friday 10am – 4pm)
  • We can help you plan to leave.  Be aware that when you leave, you may be at the most risk so be sure to keep your plans secret so that you keep yourself from further harm.
  • If you can, it helps to plan ahead.

Planning ahead …

  • Have an escape route planned, so that in an emergency you and the children can get away safely
  • Keep money aside for phone calls, taxi, train or bus – or overnight accommodation
  • Have an extra set of keys for the house or car
  • Make sure your children know how to dial 999 and know what to say, ie their full name, address and telephone number
  • Keep together things that you might need quickly such as keys, benefit books and clothes for you and your children, ready, in a safe place
  • Keep important documents handy in a safe place (make photocopies if you can’t take originals)
        • passports
        • birth and marriage certificates
        • driving licence
        • address book and telephone numbers
        • wills
        • house documents
        • bank details, cheque books, credit cards, national insurance and NHS numbers
  • Remember your mobile phone – But make sure you turn off tracking features.
  • If you can, confide in a friend or family member. Perhaps you can leave a bag, money or documents with them? Perhaps you could stay overnight if you have to leave in an emergency as long as your abuser doesn’t guess where you are and put pressure on you to return